Request a Quote →
Home › Technical Support

Technical Support

Round-the-clock technical support, spare parts and maintenance to keep your injection molding line running.

// Technical Support Services

Alongside Your Production Line

Our specialist team delivers fast, dependable answers for faults, maintenance and spare parts.

🔧

Spare Parts Supply

Original spare parts from the brands we represent, plus equivalent alternatives. Fast delivery from our stock, or direct supply from the European warehouse.

⚙️

Maintenance & Repair

Scheduled maintenance planning, fault diagnosis and repair. Our technicians come to site and get your machines running again quickly.

📞

Emergency Response

Call our priority support line for faults that stop production. On-site response in Istanbul and the surrounding region; remote guidance elsewhere.

💻

Remote Technical Support

Instant fault diagnosis and guidance by phone, video call or remote connection — the fastest route for problems that do not require a site visit.

🎓

Operator Training

Training on machine operation, maintenance procedures and safety. Delivered at our premises or on site, in coordination with the manufacturers.

📋

Warranty & Overhaul

Technical support under warranty for the products we supply, plus post-warranty overhaul and refurbishment. Long-term service agreements available.

// Brands We Support

The Brands We Represent

EAS Europe B.V.
Netherlands
RUMMEL
Germany
Ferlin Plastics Automation
Netherlands
DIGICOLOR
Germany
Blue Air Systems
Austria
FIEGE Electronic
Germany
TREXEL
USA
MENSINK Magnetics
Netherlands
Michel Tube Engineering
Germany
Wema GmbH
Germany
IPS
DKM Plastik Makineleri
Turkey
Nozzle System
INF SYS
Teknik Part
Turkey
// Frequently Asked Questions

Technical Support FAQ

Q: How long does spare parts delivery take?
Parts held in stock are dispatched the same or the next day. Items ordered specially from Europe are usually delivered within 5–10 working days.
Q: Which regions does your on-site service cover?
We provide on-site response in Istanbul and the surrounding region. For other cities we give remote guidance and, where necessary, coordinate a manufacturer technician.
Q: Can you supply spare parts for a brand you do not represent?
For some standard components (nozzles, sensors, cables, fuses and similar) we can offer equivalent alternatives. Contact us with the brand and model details.
Q: Do you offer service agreements?
Yes. Service agreements covering scheduled maintenance and priority technical support are available. Contact our sales team for details.

Need urgent technical support?

Call us and our specialist team will get back to you as quickly as possible.

📞 Call now